Returns & Exchanges
We want you to love your Loog gear, which is why we offer a 30-day return window for all items in their original, unworn condition. If your fit isn't perfect, we are here to help you find the right style or process a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the pre-paid shipping label provided via email and securely package your items.
Ship It Back
Drop off your package at any authorized carrier location; make sure to keep your tracking receipt for peace of mind.
Receive Your Refund
After our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing